Privacy Policy

Scruffi (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Personal Information We Collect

When you visit our site, we may collect the following types of information:

a. Personal Data You Provide

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by third-party payment providers)

b. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and interactions on our site
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Communicate with you about your purchases, enquiries, or customer support requests
  • Improve our website, products, and services
  • Send marketing communications (only if you have opted in)
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting and analytics providersLegal or regulatory authorities where required by law
  • All third parties are required to protect your data and use it only for the purposes specified.

4. Cookies

We use cookies to enhance your browsing experience and analyse site traffic. You may disable cookies through your browser settings, but this may affect certain site functionalities.

5. Data Protection & Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws.

7. Your Rights (PDPA & Applicable Laws)

You may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Withdraw consent for marketing communicationsRequest deletion of your data, subject to legal obligations
  • To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@augelbrands.com

Brand: Scruffi

Business Name: Augel Brands (UEN: 53513695A)